No BS Technologies Inc.
Privacy Policy (2024)

No BS Technologies Inc. ("we," "us," "our") is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, and protect personal data in alignment with ISO 27001 standards.

Collection of Personal Information

We collect personal information solely for the purpose of providing IT consulting, device repair, and data recovery services. This may include:

• Contact information (name, email address, phone number and physical address)
• Device information (make, model, serial number, technical specifications)
• Service details and history

Use of Personal Information

The personal information we collect is used to:

• Provide and manage our IT consulting, device repair, and data recovery services
• Communicate with clients regarding their service requests
• Improve our services based on client feedback

Data Protection and Security

We implement strict security measures to protect personal information, including:

• Encryption of sensitive data during transmission and storage
• Access controls to ensure only authorized personnel handle personal information
• Regular internal security audits and compliance checks in line with ISO 27001 standards

Consent and Data Handling

We will never store, transmit, or retrieve sensitive data without explicit consent from our clients. Personal information and technical device information can be deleted upon request. Clients can request the deletion of their personal information by contacting us.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Upon request, we will securely delete personal information in accordance with industry best practices.

Third Parties

Over the course of normal business operations, we utilize third-party services that may capture some of your basic personal contact and device information. We ensure best effort to apply your Client Rights in regards to these third party services.
Please review their privacy policies for more information:

• Zoho Desk
• Google Workspace
• Cal.com
• OpenPhone
• Facebook Business

Client Rights

Clients have the right to:

• Access their personal information
• Request corrections to their personal information
• Request deletion of their personal information
• Withdraw consent for data processing

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify clients of any significant changes and obtain consent where necessary.

By using our services, you agree to the terms of this Privacy Policy.